Google Apps Down And Back Online Within A Few Hours

Earlier this morning, April 17, 2013 until approx. 9:30 EST, Google Apps is down for many businesses. Gmail, Google Docs, Google Chat and other products were inaccessible. It has grown complains from enterprise users and small business. Most of us are using email as a primary tool for work - so disruptions like these can greatly affect an employee or a company's progress. Hours lost can mean hundreds, thousands or million dollars worth. This is not the first time for Google Apps gone offline, but still they are a leader in their services. Glitches like these should be treated as normal - occasional difficulties and should not be used to generalize Google as having a bad service. It happens to all and yes I am using Google Apps for Business.